Ommed Healthcare

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Our Policy

Privacy Policy

We respect your privacy and are committed to protecting your personal information. By using our services, you agree to the collection and use of information in accordance with this policy.

We may collect personal details such as your name, email address, phone number, billing information, and order history to provide you with our services.

We use your information to:

  • Process transactions

  • Deliver products

  • Improve our services

  • Communicate with you

We do not sell or share your personal information with third parties, except as required by law or to trusted partners who help us operate our website.

Cookies may be used to improve user experience. You can disable cookies in your browser settings.

We take reasonable steps to protect your personal data, but no method of transmission over the Internet is 100% secure.

Refund Policy

Our refund policy lasts 7 days. If 7 days have passed since your purchase, we cannot offer a refund or exchange.

To be eligible for a return:

  • The item must be unused and in its original packaging.

  • Proof of purchase is required.

Non-returnable items include:

  • Gift cards

  • Downloadable products

  • Health and personal care items

Partial refunds may be granted for:

  • Items not in their original condition

  • Damaged or missing parts not due to our error

Refunds (if applicable):

  • Once your return is received and inspected, we will notify you of approval or rejection.

  • If approved, a refund will be processed to your original payment method.

Late or missing refunds:

  • Check your bank account first.

  • Contact your credit card company or bank.

  • If you still have not received your refund, please contact us.

Exchanges are offered only for defective or damaged items.

Shipping Policy

  1. We deliver PAN India (excluding non-serviceable areas).

  2. Free shipping is available within India.

  3. Orders will be shipped within 2–3 days of confirmation. Estimated delivery is 3–6 days from shipment, depending on your location.

  4. Shipping charges and COD charges (if any) are non-refundable.

  5. You will be responsible for the shipping costs of returning items. Return shipping costs are non-refundable.

  6. If you are returning an item worth over ₹500, we recommend using a trackable shipping service or purchasing shipping insurance.

  7. All order updates will be shared with you on your registered email ID and phone number.

  8. Any modifications or changes to your order will be accepted only within 24 hours of placement.

  9. For assistance, please email us at ommedhealthcare@gmail.com or call our customer support at +91 9409265181.

Terms of Service

By accessing or using our website, you agree to comply with the following terms:

  1. Online Store Terms – You must not use our products for illegal purposes.

  2. General Conditions – We reserve the right to refuse service to anyone at any time.

  3. Accuracy of Information – We are not responsible if information on our site is inaccurate or incomplete.

  4. Modifications to Service and Prices – Prices may change without notice.

  5. Products or Services – Certain products may be available exclusively online and are subject to return/exchange policies.

  6. Billing and Account Information – You agree to provide accurate purchase and account details.

  7. User Comments – Any comments submitted may be used by us without restriction.

  8. Personal Information – Your submission of personal information is governed by our Privacy Policy.

  9. Errors, Inaccuracies and Omissions – We reserve the right to correct errors or update information at any time.